Welcome to Bowland Care Services Limited a family run business based in Garstang, Lancashire. We are registered with CQC, who rate us as OUTSTANDING. The services we provide are from as little as a weekly domestic cleaning visit to 24 hour live in care.
We are committed to serving the community by providing exceptional services in a caring, professional and ethical manner that ensures the utmost comfort and confidence to our customers and their families.
Bowland Care Services support elderly, frail and vulnerable adults. We also specialise in supporting those living with dementia, Alzheimer and acquired brain injuries.
Our live in carers, provide dedicated support with you in your own home to help you with your personal care, companionship and housekeeping.
To support our customers to remain safe and independent within their own home. Creating a tailor made service with each customer, after carefully listening to the needs and requirements of them and their family.
To enable our customers to be active members of their own community.
To provide services and relationships that help individuals achieve their desired outcomes. Giving individuals the opportunity to express their views and wishes.
To ensure individuals are safe in the community, whilst recognising individuals at times want and need to be risk adverse not zero risk. Providing such services will minimise and reduce risk, whilst individuals strive to achieve their goals and outcomes with dignity.
To provide support and care to the highest possible standard by a professional and trained dedicated team of support staff. We aim to provide continuity and reliability to reduce anxiety, enhance confidence and maximise quality of service.
To maximise choice and control for our customer using an individualised support plan to communicate, plan, implement and review the needs and outcomes of our customers in a person centred way.
To provide competitive, affordable, value for money services that meet the needs and exceed the expectations of our customers.
Our aim is to continually review, adapt and improve our services to meet the changing needs of our customer.
As a family run business dignity and respect are at the heart of our values. We believe everyone matters, and understand that it is not always easy to make decisions about who cares for your loved ones, we will be here to support you and your family every step of the way.
From the initial enquiry, to a manager visiting you at home to create a bespoke tailor made care support plan. We will continue this support with regular reviews of service, providing peace of mind that we are caring for your loved one as an individual supporting them to achieve their goals and aspirations whilst remaining safe in their own homes.
We called in Bowland Care Services after receiving a very mixed quality of service from service providers offered via Social Services. The team were like a breath of fresh air. They put the patient first (in this case an 89-year-old man - diagnosed with a brain tumour - who wanted to die at home) building a Care Plan around his needs.
They gave a professional service which demonstrated high standards of training within team members. And, just as important, took time to work with the family to ensure team members were meeting their needs too. Empathy combined with professional care skills are what we experienced with B.C.S. and we have no hesitation in recommending the business.
My 90 year old mother was provided with the highest level of care at a time when she needed it the most. We have no hesitation in recommending Bowland. They were very professional and showed empathy to myself and my mother.at a very difficult time Females carers were requested for personal washing and they happily provided that care.
Thank you for helping my mother return to full health and maintain her independence.